Return & Exchange Policy
At Roshail Enterprises, customer satisfaction is our top priority. We ensure a seamless and transparent shopping experience for all your Powersports parts needs.
If you are not satisfied with your purchase and wish to return or exchange a product, please follow these steps:
- Email us at info@roshailenterprises.com, stating your intention to return or exchange the product.
- Include your Order Number in the email.
- Specify the product reference(s) for the item(s) you wish to return or exchange.
Return & Exchange Guidelines:
- You have 30 days from the delivery date to request a return or exchange. Requests beyond this period may not be accepted.
- Wait for our confirmation email before sending back any item. We will provide instructions on the return process.
- The item(s) must be in their original condition, unused, and with all original packaging and accessories.
- Once your request is approved, you must ship the item(s) within 7 working days along with a copy of the invoice.
We appreciate your business and are committed to providing high-quality Powersports parts with excellent service.
For any further questions, feel free to contact us at info@roshailenterprises.com.